Yes, the airport! The jetblue terminal to be exact. When I was getting ready to leave for Denver a few weeks ago I spotted these moist, succulent beauties. I remember when all airports had was limp sandwiches, chips and sad apples. Now, the airport food culture is booming!
Ahh, 4th of July. A welcome day off work in the midst of summer. Seems like everyone’s on vacation these days and that means grueling airplane rides and long road trips with the family. If you aren’t lucky enough to be on JetBlue or Virgin, you’re probably stuck without in-flight entertainment, mean ...
“I can now attest to at least one practical use for travelers: complaining. As hotels, airlines and other travel companies line up on Twitter to promote their brands, customers who voice their grievances in the form of tweets are getting surprisingly fast responses for everything from bad airplane s ...
No matter how hard I try … I just cannot get to my blog to update during the week – of course, that’s prolly because I’m working 10-hour days and I’m bloody worn out once I get home … play with the dog, catch up on my shows on DVR and relax — I have been falling asleep most days by 9.oo or earlier. ...
Just a quick post to highlight and share this great case study by Mitch Kramer of the Patricia Seybold Group on Blue Guru, JetBlue's content management and publishing system. Excerpt to tempt you into reading the 26-page document: XML is BlueGuru’s enabling technology, and MarkLogic Server is its mo ...
Reservations Airline Book round-trip ticket by phone Preferred seat Ticket change fee: Domestic-International Fee to change flight to same destination on day of departure 1 AirTran $15 $6 or $20 $75-Not applicable $75 Alaska $15 Not available $75 online; $100 on phone; $125 at travel agency-$100 0 A ...
JD Power and Associates ranks North American airlines based on customer satisfaction. In the full service catagory Alaska Airlines took the award taking 5 stars (or dots) in all categories. “Alaska Airlines has made notable improvements in the courtesy and knowledge of its check-in staff from 2008,” ...
I think of jetBlue as a company with new comfy planes, no first class, plenty of leg room and nice little TVs. I love flying with them and was excited when they joined with American Express to offer a jetBlue card. I’ve been using the card for the last few years, earning rewards flights. The only pr ...
J.D. Power and Associates has come out with their latest “North American Airline Satisfaction Study” - but you can call it a report card. The “A” student among legacy carriers was - Alaska Airlines. The tops in the “low cost airline” category was - JetBlue. Both did well in things having to do with ...
Last week at the Enterprise 2.0 conference I sat in on an interesting session entitled “ Does Social Media and Marketing Mater?” The moderator was Peter Kim of the Dachis Corporation and the panelists were Greg Matthews of Humana, Ben Foster of Allstate insurance and Morgan Johnston of jetBlue. Each ...
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