Looking back on the previous year I realized that the travel world has changed me. After decades of showing up 1 hour before my flight (and that’s for international flights, mind you) now I end up showing up so early – I have 2 hours at the gate. I credit that to ElAl. A good friend of mine showed u ...
For all our friends in Argentine, join us in Cordoba on December 10, for our first Meetup on the continent. Join us from 7:30 - 10:30 p.m. at Sha bar, Obispo Trejo 879, Nueva Cordoba. As always, drinks and pizza are on us. Invitamos a todos los usuarios y amigos de Zendesk a nuestro primer encuentro ...
StromaSoft CRM Customer Service Helpdesk – Outlook Edition – 3.3.0 StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, ty ...
The first annual Startup Crawl in San Francisco takes place this Friday, November 20, at some of the city's hottest startups -- and Zendesk is on the tour! Some of the other companies on the Crawl include Scribd, Engine Yard, Pivotal Labs, Justin.tv, Apture, and Yammer. The event organizers are taki ...
I’ve heard many comments from individuals summing up their ‘ NEXUS ECM Experience’ over the past week following the show’s November 2nd close. From my perspective, the tweets and blogs captured the momentum and attendance at the show was greater than last year. I think this is because the quality an ...
I am a people person (yeah with all this anger I bet you could tell) so I’ve always enjoyed the work I do for multiple tech support Help Desks. Yeah, I’m that guy at the 1-800 number telling you how to fix your TV, Computer, Phone, or whatever your Help Desk helps with. But customers are stupid and ...
Cliche customer service phone crap Another day in the ecommerce salt mines, another noteworthy customer phone call: Customer: You know that product that ? Me: Yes, I have heard of those. Unfortunately we don’t sell them. Customer: I DIDN’T ASK YOU THAT!!! ...
