What a piece of work is man… [Shakespeare, Hamlet] I’ve always been a fan of W. Edwards Deming’s (1900-1993), the prophet if not the inventor of statistical quality control. The originator of that idea was Walter A. Shewhart of Bell Labs, but Deming was instrumental in the promotion of that method a ...
I saw a question posted in LinkedIn. The question had to do with what to do about a manager that displayed some questionable approaches to management. There were numerous examples, so many and diverse that I was prompted to write the following answer. Managers are only as successful as they prepare ...
If a single broken window is not repaired it won’t be long before more windows are broken. Problems that are fixed when they are small will stop them from developing into larger problems. The same is true when considering the level of employee satisfaction. Dissatisfaction spreads like wildfire and ...
The Technician Shop is a career, work, education and life resource for technicians. A technician is a person who works in a residential or commercial setting to repair, replace, maintain or install various things. From an A/C technician to a window cleaner to a landscaper with a million professions ...
2009 Out & Equal Workplace Summit Tuesday, October 6th – Friday, October 9th Disney’s Coronado Springs Resort, Florida Planning for the largest Summit on lesbian, gay, bisexual, and transgender workplace equality is already well underway. Over the coming months we will provide regular updates on reg ...
Employee motivation is not created equally. Not all employees are motivated by the same things or in the same way. There are numerous surveys out there to tell us “what employees really want”, but these will give you percentages and averages. These will not tell you what Joe Employee wants and needs ...
The benefits of conducting an annual employee survey is widely accepted but many organizations have been put off by the amount of effort those annual surveys take to deploy. Many organizations who have conducted their own internal employee satisfaction surveys use word-processors to design and compi ...
If a single broken window is not repaired it won’t be long before more windows are broken. Resolving problems when they are small will prevent them from developing into larger problems. When considering the level of employee satisfaction the same is true. Dissatisfaction spreads like wildfire and in ...
If not repaired it doesn’t take long for a building with one broken window to quickly turn in to a building with a lot of broken windows. Resolving problems when they are small will prevent them from developing into larger problems. When considering the level of employee satisfaction the same is tru ...
If not repaired it doesn’t take long for a building with one broken window to quickly turn in to a building with a lot of broken windows. Resolving problems when they are small will prevent them from developing into serious problems. When considering the level of employee satisfaction the same is tr ...