Blogs1 - 9 of 9 recent posts for tag:"dell hell"
04
Jan
2012
Analyse von Facebook Auftritten | Dell

37 days ago by philippsauber

Video youtube video

Dell ist eine der interessanteren Facebook Auftritte, da Jeff Jarvis 2005 Dell auf seinem Blog unter dem Titel “Dell Hell” aufs Schärfste attackierte in Bezug auf deren Service und Qualität. Nach einer längerfristigen Diskussion kam es zur Aussprache zwischen Michael Dell und Jeff Jarvis, worin Dell ...

the saubers - saubers.ch

31
Oct
2011
Dell Hell VII: Promises galore, faulty deliveries

102 days ago by Linus Fernandes

The Dell saga continues. Despite promises made that the refund would be processed by Monday, the 31st of October, 2011, the day passed in utter silence. Finally, a shouted tweet to @Dell_IN elicited a response that Ms. Rajeshwari SN would be processing the matter. Surely, this could have been commun ...

Rubber Tyres --> Smooth Rides - linusfernandes.com · 41 references

19
Oct
2011
Dell Hell V: The emails continue…

115 days ago by Linus Fernandes

Image via Wikipedia Despite numerous attempts, Dell refuse to refund me the overcharged amount. _________________________________________________________________________________________________________ dear rajeshwari, there is no way i am taking this complaint back. your explanation and actions are ...

Rubber Tyres --> Smooth Rides - linusfernandes.com · 41 references

14
Oct
2011
Dell Hell IV: The misdiagnosis issue–still no refund….

120 days ago by Linus Fernandes

I just got off the phone with Ms. Rajshree SN of Dell India. The lady refuses to accede to my demand/request for a refund despite my pointing out that the problem was misdiagnosed. I was then presented with a wrong advice. I was also made to wait for almost a week before my machine was [...]

Rubber Tyres --> Smooth Rides - linusfernandes.com · 41 references

12
Oct
2011
Dell Hell III: The nonsense continues?

121 days ago by Linus Fernandes

At long last, I received a phone call from a Dell representative, Ms. Rajeshwari SN, a Senior Support Resolver. I re-narrated my complaint and was told that she would take up the refund issue with her supervisor. That was yesterday evening , a little past 5 p.m. I have not heard from them since. Pas ...

Rubber Tyres --> Smooth Rides - linusfernandes.com · 41 references

07
Oct
2011
Dell Hell 2: Transcripts of emails sent to Dell India Customer Service

127 days ago by Linus Fernandes

I previously wrote about my recent experience with Dell India CSAs following the freezing of my Dell laptop. Find here transcripts of my correspondence with them: _________________________________________________________________________________________________________ Linus Fernandes to Umesh_Taluja ...

Rubber Tyres --> Smooth Rides - linusfernandes.com · 41 references

15
Aug
2011
DAX 30 Unternehmen: Social Media ohne Vorstände

180 days ago by Ulrike Langer

Eine interessante Studie hat die Agentur Deutsche Markenarbeit soeben präsentiert. Die Kernaussage: “Die DAX Unternehmen sind in der Social Media Welt angekommen. Ihre Vorstände nicht.” Demnach sind alle DAX 30 Unternehmen auf einer oder mehreren Social Media Plattformen präsent und sie planen, ihre ...

Medial Digital - medialdigital.de · Rank: 36,119 · 187 references

22
Jun
2011
Dell.com's Navigation Hell: When Web Design Serves Too Many Masters

233 days ago by jmacofearth

When too many business segments have ownership in your top navigation real estate, the consumer experience can quickly get out of control. This is well demonstrated with today's Dell.com page.

Uber.la - tech reviews, ... - uber.la · Rank: 95,156 · 45 references