39 days ago by The DiJulius Group

New Year / New Focus – Kick off the year with the right frame of mind, and make it the year of reaching #1 Unfair Competitive Advantage status by creating a customer service revolution and making price irrelevant. It is also a great time to set up a measurement and reward program that keeps everyone ...

John DiJulius | Customer ... - blog.thedijuliusgroup.com

46 days ago by myragolden

Immediately improve your customer experience and build brand value with Myra’s high-impact webinar series All webinars are recorded and you can purchase the digital recording of past webinars. Access to webinar recordings never expires and you can share the video freely within your organization. Pre ...

Customer Service Training, ... - myragolden.wordpress.com

55 days ago by alexbeeston

Mary Gober International Ltd will have a strong presence at the HR Directors Business Summit from January 24-25, 2012 at the ICC in Birmingham. We will be exhibiting in the main delegate lounge, stand 51 and would be delighted if you would come and meet with us. The HR Summit is an opportunity for t ...

Mary Gober International - marygober.com

55 days ago by alexbeeston

We are delighted to announce that Mary Gober International Ltd will be holding a 2-Day ‘Gober Method’ Open Seminar in Glasgow on 1-2 March 2012. The Seminar will be delivered by Stefan Kapota, Accredited ‘Gober Method’ Consultant. The Seminar is the easiest, fastest and most enjoyable way to see how ...

Mary Gober International - marygober.com

60 days ago by The DiJulius Group

Knowing what your customers truly think is critical to keeping your customers– and keeping your profits. While companies invest heavily in sales and customer service, too often they cut corners and leave the very important task of understanding what will create loyal, happy customers to an insuffici ...

John DiJulius | Customer ... - blog.thedijuliusgroup.com

61 days ago by Mitch Mitchell

There’s a restaurant I go to often that I’ve deemed is my place of choice. It’s called Pier 57, and it’s just about 5 minutes from my house. I do have other restaurants that I enjoy a lot, but this is pretty much my lunch restaurant. They have a lot of people working there as waitstaff. I find that ...

Mitch's Blog - ttmitchellconsulting.com/Mitchblog

62 days ago by Mark Sanborn

(Note from Mark: I am always delighted to learn of companies and organizations using The Fred Factor philosophy and principles. Cherry Crest Adventure Farm is an example. I asked Brian Waltman, Director of Education, to share with you how they used The Fred Factor.) “E-I-E-I-O” is the popular refrai ...

Sanborn and Associates - marksanborn.com/blog

67 days ago by the lsa global team

Santa Clara, CA, December 7, 2011 - LSA Global, the premier one-stop training, consulting and outsourcing firm that focuses on achieving measurable business results with a select group of life science, high technology and service industry clients, today announced that it will be facilitating the May ...

LSA Global Recent News and ... - lsaglobalnews.blogspot.com

67 days ago by Yosie Saint-Cyr

The Accessibility Standards for Customer Service under the Accessibility for Ontarians with Disabilities Act (AODA) require employers to provide accessible customer service to persons with disabilities. In order to comply with the legislation, all businesses and organizations providing goods or serv ...

First Reference Talks - blog.firstreference.com

70 days ago by 3-V Marketing Online

In today's business world customer service has become a lost art. Honestly, if you don't have great customer service you might as well lock your doors and go home. Yes, it really is that important. Ross Shafer is the writer/producer of (14) HR training films on Customer service, Leadership, and Moti ...

3-V MARKETING ONLINE - 3vmarketingonline.blogspot.com