6 days ago by Pablo Sánchez Kohn

by Adam Metz When it comes to the roles that we take on in work, any work, there are four basic archetypes. Pretty much everything we do, over the course of a work-week (when we're not goofing off on social networks) falls into one of four roles. While these roles certainly have a broader reach than ...

Insights Qualitativos 2.0 - insights-qualitativos.com · Rank: 109,310 · 10 references

8 days ago by Don Lafferty

It’s hard to believe three weeks have blown by since breakfast with Chris Brogan and Julien Smith, authors of Trust Agents, along with Trusted Advisor authors David Maister and Charlie Green. It was quite a scene. I hoofed it over to the Harvard Club of New York from the Hotel Roger Smith in plenty ...

Don Lafferty's - donaldlafferty.com · Rank: 188,607 · 8 references

9 days ago by Barry Moltz

Michael Fauscett of IDC and Creative Commons wrote a wonderful article about the effect of social media on customer service in Social Media Today. What I liked most about the article was this diagram that clearly shows the effect that social media has on customer service. Michael writes: “There are ...

BAM! - bamgoodservice.com · Rank: 94,451 · 4 references

18 days ago by Neil

We’re barely into November but already next year’s predictions are being made. Here’s an early round-up of what’s in the crystal ball. First up, the ”Top 6 Trends” from Harvard Business Review’s Conversation Starter. Will 2010 be the year that we get fed up with clutter and start contact culling? Wh ...

Neil Ramsorrun - neilramsorrun.com/blog

18 days ago by Dan Dunlop

If you don't follow Social Media Today, I suggest you consider doing so. Go to http://www.socialmediatoday.com and take a look. I've found it to be a great resource. On October 30, 2009, I found a post by Jill Kurtz titled "Data on Twitter and Social Media Use" that caught my attention. Jill reviews ...

Healthcare Marketing Done ... - dandunlop.blogspot.com · Rank: 137,777 · 2 references

18 days ago by dandunlop

If you don’t follow Social Media Today, I suggest you consider doing so. Go to http://www.socialmediatoday.com and take a look. I’ve found it to be a great resource. On October 30, 2009, I found a post by Jill Kurtz titled “Data on Twitter and Social Media Use” that caught my attention. Jill reviews ...

The Healthcare Marketer - thehealthcaremarketer.wordpress.com · Rank: 146,841 · 6 references

19 days ago by AnaRC

Renowned Social Media Experts to Speak at “Social Media Today” Conference Chris Brogan and Jeffrey Hayzlett are among the presenters at upstate New York’s premier social media conference for mid- to large-size businesses Rochester, N.Y., October 28, 2009—Some of the biggest names in social media wil ...

Social Media Today - sm2day.com · 6 references

19 days ago by dandunlop

If you don’t follow Social Media Today, I suggest you consider doing so. Go to http://www.socialmediatoday.com and take a look. I’ve found it to be a great resource. On October 30, 2009, I found a post by Jill Kurtz titled “Data on Twitter and Social Media Use” that caught my attention. Jill reviews ...

Brand Expeditions - dandunlop.wordpress.com · Rank: 181,672 · 4 references

22 days ago by Leonardo Bellini

Sta crescendo l’interesse e il desiderio di identificare un quadro di riferimento per misurare l’efficacia ed il ritorno per un’azienda che abbia abbracciato – o sta pensando di abbracciare – i Social Media. Social Media Today dedica una collezione dei 6 Post + interessanti sul tema; Mashable ne par ...

DigitalMarketingLab - digitalmarketinglab.it · Rank: 97,809 · 65 references

23 days ago by internetmarketingsa

As I always say you should be measuring your effectiveness on the internet in terms of your business goals. Too many people have a haphazard approach to what the internet can do for them. They get an idea and think they are improving by measuring things like hits (how idiots track success) and a num ...

Internetmarketingsa's Blog - internetmarketingsa.wordpress.com