| Forrester ECM Suites Wave 2009 is OUT NOW 9 hours ago by billy.cripe You can see the results HERE (PDF) The trends identified in this report and in Gartner's MQ are interesting both in how they overlap and where they diverge. Read it for yourself!... Fusion ECM - blogs.oracle.com/fusionecm · Rank: 117,412 ·  57 references |
| Lombardi Events in the fall of 2009 9 hours ago by Scott Francis There was a post over on Lombardi’s “Process People” blog referencing all the events they’ve attended in the Fall of 2009, from Gartner BPM Summit to Forrester’s BTF to the Gartner ITxpo. Event schedules have wound down for 2009… but its a great time to start planning to attend bpmCamp on January 28 ... Process for the Enterprise - bp-3.com/blogs · Rank: 32,798 · 19 references |
| Social computing in the enterprise, part two 14 hours ago by Michael Krigsman Salesforce.com’s new product, Chatter, sparked a conversation on what happens when social computing hits the enterprise. This video, filmed by Forrester CRM and customer service analyst, Natalie Petouhoff discusses challenges associated with cultural change and knowledge management when an organizat ... Enterprise Irregulars - enterpriseirregulars.com · Rank: 19,811 · 15 references |
| Inbound Marketing y algunas cifras que lo refuerzan 16 hours ago by rgnava Ahora que vamos llegando al final de un año complejo quiero compartir con ustedes algunas cifras interesantes sobre mercadeo y estrategia digital que he estado leyendo y escuchando y que no sirven sino para reforzar el punto… Digital y alternativo es el camino. Segn un estudio cualitativo realizado ... Rafael Nava @ SOMOSCMD - somoscmd.wordpress.com · Rank: 198,019 · 1 reference |
| Twitter in Contact Centre & Customer Service 18 hours ago by Alex I had a very interesting comment from Simon on a past post, where he asks, " What's the best example you've seen of a company embedding Twitter in its suite of contact centre channels? I'm interested to know what's seen as the best of the best." I've covered Twitter in quite a few recent posts (" Ci ... European Contact Centre blog - europeancontactcentre.blogspot.com · 2 references |
| Una vuelta (de tuerca) sobre el pago por contenidos (y III) 19 hours ago by Juan Antonio Baños En la tercera y ltima parte de este monográfico dedicado al pago de contenidos, me gustaría ofrecer algunas alternativas a un modelo de pago nico, es decir un modelo de pago variable y flexible. Lo primero que hay que decir es que no hay milagros. Un modelo de negocio basado en algo que se ha estado Online Social Media Marketing - onandoff.es/online_social_media_marketing |
| Instrumenting Your Enterprise for Maximum Predictive Power 1 day ago by James Kobielus By James Kobielus Business is all about placing bets and knowing if the odds are in your favor. As I noted in my most recent Forrester report, business success depends on your company being able to visualize likely futures and... CMS Blog Watch - cms-blog-watch.com |
