1 hour ago by Todd Schnick

cartoon by @gapingvoid I was at an event last week, and engaged in a pleasant conversation with a fellow who worked for a local corporation. This gentleman had a decent job and wasn’t worried about losing it. In fact, it was apparent to me that he was very comfortable and almost complacent. Being th ...

Intrepid LLC - intrepid-llc.com · 6 references

2 hours ago by Caitlin

The commercial world is using Twitter in innovate ways to drum up business, market products, and float new business ideas. Forbes.com lists twenty-one different creative business uses for Twitter in their slide show “21 Top Twitter Tips“.

Jane Consumer - janeconsumer.com

3 hours ago by Megan Bullard

Given the world’s current economic condition, there has never been a better or more important time to build customer loyalty. First, the lifetime value of a customer can be exponentially greater than the value of a series of single transactions from one-time customers. Second, in this era of social ...

Managing Mankind: Pesky ... - managingmankind.com

3 hours ago by John Reeve

Today I am writing from our new title=”Pelago, a web design and development agency”>Pelago offices. We moved in here over the weekend. Almost every aspect of our move went well, except one. We lost our phones. In our dealings with Verizon, our account got dropped, so to speak. So what exactly happen ...

Project management and ... - myintervals.com/blog · Rank: 183,915 · 20 references

4 hours ago by Deb

// Last week we discussed the importance of freelance writers using social media tools to build online relationships. While the benefits abound, it’s important to note offline relationships are also important. In fact, taking your online relationships offline, can further solidify a working associat ...

Freelance Writing Jobs - freelancewritinggigs.com · Rank: 2,377 · 582 references

4 hours ago by kordell

It was scary. Nashville was mobbed by educators from across the country. As presenter at their conference I was amazed by the slate of Social Networking sessions. There are thousands of experts who travel the country espousing the correct method to Twitter, Facebook and a host of other sites. Each t ...

Out of the Box - Strategy, ... - kordellnorton.com/wordpress

4 hours ago by Jeff Koeze

Sunday's paper had an interesting article on call centers and why dealing with them can be so frustrating. One of my companies, Koeze Direct, has to staff up to run a seasonal call center every year, so I'm pretty familiar with the challenges of attempting to provide good customer service. As the ar ...

Jeff Koeze's Blog - jeffkoeze.com · 3 references

6 hours ago by ScLoHo Scott Howard

Seth wrote this last week: Embracing lifetime value If you walk into a company-owned cell phone store to sign up for a contract, what are you worth? Given the huge gross margins at AT&T and Verizon and the standard two-year contract, I think it's easy to figure on more than $2000 in lifetime value. ...

ScLoHo's Collective Wisdom - sclohonet.blogspot.com · Rank: 53,780 · 44 references

7 hours ago by Monique Renae

I heard that the new computer was on the way… it would be 7-10 days according to my Case Manager Edward. I received the RMA’s for my current hunk of junk which is a good sign since the plan is that I have both computers at the same time so that I can do an easy transfer of data. We’ll see what happe ...

Blogging Monique Renae - moniquerenae.com/blog · 55 references

7 hours ago by Sara Onstine

You're telling me THIS is a plus-sized model?! I’m following @LaneBryant on Twitter. I’m not sure they’re following me, but that’s hardly the point since they should be monitoring their name on Twitter anyway; they should notice when I mention them, right? Well, they didn’t. But that’s okay, because ...

Customer Service FTW - customerserviceftw.com · 1 reference